Privacy policy

1. Introduction

Vendula Care ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://vendulacare.com/ (the "Site") and our e-commerce platform, including all related content, functionality, and services offered on or through the Site.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal Data: Name, email address, phone number, billing and shipping addresses, payment information, and any other information you provide when creating an account or making a purchase.

• Automatic Information: IP address, browser type, pages visited, time spent on pages, referring URL, and device identifiers.

• Cookies and Tracking Technologies: Information collected through cookies, pixel tags, and similar tracking technologies.

• Communications: Information you provide when you contact customer support or subscribe to our newsletter.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders and provide customer service.

• Send transactional communications (order confirmations, shipping updates, receipts).

• Improve our Site, products, and services.

• Send promotional emails and marketing communications (with your consent).

• Detect and prevent fraudulent transactions and other illegal activity.

• Comply with legal obligations and resolve disputes.

4. Disclosure of Your Information

We may disclose your information to:

• Service providers who assist us in operating our Site and conducting our business (payment processors, shipping providers, customer support platforms).

• Business partners and affiliates.

• Law enforcement and government agencies when required by law.

• Business successors in case of merger, acquisition, or bankruptcy.

5. California Consumer Privacy Act (CCPA)

If you are a California resident, you have the following rights under the CCPA:

• Right to Know: You can request what personal information we have collected about you.

• Right to Delete: You can request deletion of your personal information.

• Right to Opt-Out: You can opt out of the sale or sharing of your personal information.

• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

To exercise these rights, please contact us at support@vendulacare.com or
call +1 (307) 394-9780 We will verify your identity before processing your request.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements. The retention period may vary depending on the context of the processing and our legal obligations.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Vendula Care
Email: support@vendulacare.com
Phone: +1 (307) 394-9780
Website: https://vendulacare.com/