Shipping Policy
At Vendula Care, we are committed to delivering your orders safely and efficiently. This Shipping Policy explains how orders are processed, shipped, and delivered when you shop at www.vendulacare.com.
By placing an order on our website, you agree to the terms outlined in this Shipping Policy.
Order Processing Time
All orders are processed within 1–3 business days after payment confirmation.
- Processing includes:
- Order verification
- Quality checks
- Secure packaging
Orders placed on weekends or public holidays are processed on the next business day.
Shipping Destinations
Vendula Care currently ships primarily to customers in the United States.
Shipping availability may vary depending on the product type, warehouse location, and destination.
Estimated Delivery Time
Delivery times depend on the product, shipping method, and warehouse location.
United States Delivery Estimates
Standard Shipping: 7–15 business days
Local / Fast Warehouse Shipping (when available): 3–7 business days
Delivery timelines are estimates and may vary due to:
- Carrier delays
- Weather conditions
- Customs clearance
- Peak seasonal demand
Shipping Costs
Shipping costs are calculated at checkout based on:
- Product weight
- Destination
- Shipping method
- Some products may include free shipping, which will be clearly indicated on the product page.
Shipping charges are non-refundable, unless the issue was caused by Vendula Care.
Order Tracking
Once your order ships, you will receive a shipping confirmation email containing your tracking number.
Please note:
Tracking information may take 24–72 hours to update
Tracking visibility depends on the carrier and destination
If tracking details appear incorrect or do not update, please contact our support team.
Customs, Duties & Taxes
All prices on our website are listed in USD.
Customs duties, import taxes, or related charges (if applicable) may be handled by logistics partners or included in the product price.
In rare cases, local authorities may require additional payment before delivery.
Vendula Care is not responsible for delays caused by customs clearance.
Incorrect or Incomplete Address
Customers are responsible for providing accurate and complete shipping information at checkout.
Vendula Care is not responsible for:
- Delivery delays caused by incorrect or incomplete addresses
- Orders returned to sender due to address issues
- Additional shipping fees may apply for reshipment.
Lost or Delayed Shipments
If your order is significantly delayed or appears lost in transit:
Please contact our support team within a reasonable timeframe.
We will coordinate with the shipping carrier to investigate the issue.
Refunds or reshipments are issued only after confirmation from the logistics partner.
Multiple Shipments
Orders containing multiple items may be shipped separately from different warehouses.
In such cases, you may receive multiple tracking numbers.
Shipping Restrictions
Some products may have shipping restrictions due to:
- Size
- Weight
- Destination regulations
Any such restrictions will be clearly mentioned on the product page.
Changes to This Shipping Policy
Vendula Care reserves the right to update or modify this Shipping Policy at any time.
Changes will be posted on this page and will apply to orders placed after the update.
Contact Us
If you have any questions regarding shipping or delivery, please contact us:
support@vendulacare.com
Phone
+1 9292551330
Website
www.vendulacare.com
Business Information
Brand Name
Vendula Care
Legal Entity
Global Swanky LLC
Registered Address
5830 E 2ND ST, STE 7000 #36167
Casper, WY 82609
United States
